Frequently Asked Questions
Find answers to the most frequently asked questions about our holiday apartments in Pfronten – from check-in and booking to amenities and location. Everything you need to plan your stay smoothly and with complete peace of mind.
How are check-in and check-out arranged?
Check-in is available from 3:00 pm and check-out is until 10:00 am. You will receive detailed information about the process in good time before your arrival.
Is Wi-Fi available in the apartments?
Yes, complimentary Wi-Fi is available in all holiday apartments.
Are pets allowed?
No, pets are unfortunately not permitted at Bergnest Birkenweg.
Is parking available at the property?
Yes, free parking spaces are available directly at the property.
Are there shops nearby?
Yes, several shops are within walking distance. Bakeries and supermarkets are located close by and can easily be reached on foot.
What leisure and excursion options are available nearby?
The Pfronten region offers a wide range of activities, including hiking, cycling and skiing, as well as numerous opportunities to enjoy nature. Mountain lifts, hiking trails and lakes are all located nearby.
Is there a minimum stay?
The minimum stay is generally three nights. This may vary depending on the season and travel period.
How can I book?
Bookings can be made directly through our website. Simply click the “Book now” button to check availability and rates and complete your reservation online.
Are there cancellation policies?
Yes, cancellation terms apply. These depend on the selected rate and time of booking. Full details are shown during the booking process and in your booking confirmation.
What payment methods are available?
When booking through our website, several payment options are available, including bank transfer, PayPal and credit card. The available methods will be displayed during the booking process.
Are bed linen and towels included in the price?
Bed linen and towels are mandatory and will be added to your booking. The costs are shown separately but are already included in the total price displayed.
Is there a final cleaning fee?
Yes, the final cleaning is mandatory and listed separately. The cost is already included in the total price of your booking.