Terms and Conditions
This overview outlines the key terms regarding booking, payment and the use of our holiday apartments, ensuring transparency and clarity for all parties.
Terms and Conditions for the Rental of Holiday Apartments
Bergnest Birkenweg
Birkenweg 27, 87459 Pfronten
1. Scope
1.1 These Terms and Conditions apply to contracts for the rental of holiday apartments for lodging and for all other services provided by the landlord.
1.2 Subletting or further leasing of the holiday apartment, as well as its use for purposes other than accommodation, require the prior written consent of the landlord.
2. Booking and Conclusion of Contract
2.1 Bookings are made through the booking system on the website or through connected booking portals.
2.2 A binding rental agreement is concluded upon completion of the booking process and receipt of the booking confirmation. By booking, the guest acknowledges these Terms and Conditions and the house rules as binding.
3. Payment Terms
3.1 A deposit of 30% of the total price must be paid within 14 days of receiving the invoice. The remaining balance is due no later than 14 days before arrival.
3.2 For bookings made less than 14 days before arrival, the total amount is due immediately after booking confirmation.
3.3 The visitor’s tax (local tax) is not included in the rental price. It constitutes a public charge and must be paid by the guest in addition. The amount is determined by the applicable regulations of the competent municipality.
3.4 If the guest falls into arrears with a payment, the landlord may send a payment reminder. Additional reminder fees may be charged within the legally permitted amount.
3.5 Transaction costs (e.g., for international transfers) must be borne by the guest. Payments by bank transfer or PayPal are accepted. Cash payments are only possible by prior arrangement. Credit/debit card payments and cheques are not accepted.
4. Online Check-In, Local Tax and Access to the Accommodation
4.1 The guest must complete the online check-in provided by the landlord before arrival. This serves to fulfil mandatory reporting requirements to the local authorities.
4.2 Access to the apartment is only granted once
- the full rental price,
- the legally owed local tax, and
- the completed online check-in
have been received
in full.
4.3 If the online check-in or local tax payment is not completed in time, the landlord may withhold access to the accommodation until these obligations are fulfilled.
5. Arrival and Departure
5.1 The holiday apartment is available from 3:00 pm on the agreed arrival day, or as otherwise agreed. Access is via a code provided by the landlord.
5.2 On the departure day, the apartment must be vacated by 10:00 am, or as otherwise agreed.
5.3 If departure is more than 60 minutes late, the landlord reserves the right to charge an additional fee.
6. Stay
6.1 The apartment may only be occupied by the persons specified in the booking. If more guests arrive than agreed, the landlord may charge an additional fee.
6.2 Subletting or transferring the rental agreement to others is not permitted.
6.3 In case of serious breaches of these Terms or the house rules, the landlord may terminate the agreement without notice.
7. Condition of the Property and Guest Liability
7.1 The holiday apartment is handed over in clean and proper condition. Any defects must be reported to the landlord immediately.
7.2 The guest is liable for all damage caused by themselves or their travel companions to the apartment or its inventory.
7.3 The inventory is to be treated with care and used only within the rental property. Moving furniture is not permitted.
7.4 In the event of wrongful use, including over-occupation or disturbance of peace, the landlord may terminate the contract without notice. Additional legal claims remain unaffected.
7.5 If the guest intends to claim damage via their liability insurance, they must provide the landlord with the relevant insurance details.
8. Pets
Pets are not permitted. If this rule is violated, the landlord may terminate the rental agreement without notice and charge the guest for any required special cleaning.
9. Cancellation by the Guest (Withdrawal)
9.1 Cancellation of the rental agreement must be made in writing.
9.2 In the case of cancellation, the landlord may charge the following flat compensation:
- Up to 30 days before arrival: 10% of the agreed rental price.
- 29 to 8 days before arrival: 30% of the agreed rental price.
- 7 days or less before arrival, or in the event of a no-show: 100% of the agreed rental price.
9.3 The guest may prove that no loss or a smaller loss was incurred.
10. Cancellation by the Landlord
The landlord may withdraw from the rental agreement if extraordinary circumstances or force majeure make fulfilment of the contract impossible. In such cases, liability is limited to the refund of payments already made.
11. Landlord Liability
11.1 The landlord is liable for the proper provision of the holiday apartment under applicable law.
11.2 Liability is excluded for temporary failures in water or electricity supply and for events of force majeure, insofar as legally permitted.
11.3 The landlord is liable for items brought in by the guest only within the limits of statutory provisions.
12. Use of Wi-Fi
12.1 The landlord provides Wi-Fi internet access within the holiday property. The access information will be provided to the guest upon arrival. The landlord permits the guest to use the Wi-Fi connection for the duration of their stay in the rental property.
12.2 Should the landlord become aware of any unlawful use of the Wi-Fi connection by the guest (e.g. file sharing, pornography or similar activities), the landlord reserves the right to immediately terminate the guest’s access and to notify the relevant authorities of the misuse.
12.3 The landlord shall not be liable to the guest for any disruptions to the Wi-Fi connection. The landlord reserves the right to restrict the scope of the Wi-Fi access at any time.
12.4 The landlord accepts no liability for any damage (e.g. malware or similar) arising from the use of the Wi-Fi connection. The guest is solely responsible for ensuring the security of their own data.
12.5 If the guest uses chargeable services or content via the Wi-Fi connection, the guest shall bear all resulting costs in full.
13. Written Form
Amendments or additions to this contract must be made in text form. Separate individual agreements between the parties remain unaffected.
14. Severability Clause
Should any provision of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. The invalid provision shall be replaced by a legally valid provision that closely matches the original intent.
Pfronten, 01.09.2024